In The News

As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that the Penang branch has relocated to a new location on 25 March 2024.

The new location details are as below:

Menara Sentral No. 3, 
Ground Floor, Penang Street
10200 Georgetown, Penang

Phone Number: 04-226 3618

We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia. 
 
Thank you for your support.

As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that three branches have relocated to new locations on 29 January 2024.
  
The new location details are as below:

Tawau
Address: TB 4006, Ground Floor Taman Berkeley, Batu 2 Jalan Apas, 91000 Tawau,Sabah
Phone Number: 089-762633
  
Batu Pahat

Address: NO. 7 & 7A, BP Avenue, Jalan Abdul Rahman, Bandar Penggaram, 83000 Batu
Pahat Johor
Phone Number: 07-432 6199
  
Kuala Lumpur – Jalan Yap Ah Shak (Counter)

Address: Menara Liberty, Jln Sultan Ismail, Chow Kit, 50350 Kuala Lumpur, Wilayah
Persekutuan Kuala Lumpur
Phone Number: 03-2693 2937
  
We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia.

Thank you for your support.

Please be informed that revised Service Tax at 8% will be applicable effective 1^st March 2024 for general insurance policies.  

In accordance with Draft Guide on the Transitional Rules for the Change in the Service Tax Rate (Draft Guide) (also known as Draf Panduan Peralihan Perubahan Kadar Cukai Perkhidmatan in the National Language) was made available on the Royal Malaysian Customs Department (RMCD) website¹ on 7^th February 2024, any payment made before 1^st March 2024 for a taxable service that will be provided effective 1^st March 2024 will be remained at current 6% service tax.

For more information, please refer to this link.

For further details, please refer to our FAQs here.

We appreciate your cooperation during this transition period. If you have any questions or need further clarification, please feel free to reach out to our Contact Centres at:

Liberty Contact Centre: 1 300 888 990 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Kurnia Contact Centre: 1 800 88 3833 | This email address is being protected from spambots. You need JavaScript enabled to view it.

AmAssurance Contact Centre: 1 800 88 6333 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you.

^{1 This draft guidance was published on 7th February 2024 at URL: https://mysst.customs.gov.my. The relevant legislation has yet to be gazetted and in turn, such provision remains under the review of the Minister of Finance (MoF).}

Liberty digitalises roadside assistance for Malaysians

Innovative feature offers 'one tap on smartphone' convenience to motorists

Read similar news here: 

• The Star | Digitalising roadside assistance to support Malaysian drivers
• Logistics.asia | Liberty Insurance Digitalises Roadside Assistance for Malaysians
• Gohedgostan.com | Transformasi Bantuan Tepi Jalan Digital
• Ramarama.my | One Tap, That’s All: Digitalising Roadside Assistance for Malaysians
• Sin Chew | Liberty General Insurance launches DRA to streamline insurance claims processes for motor accidents

As part of our efforts to continuously enhance the customer experience and service quality for all our partners and customers, we are pleased to announce that the Taiping branch has relocated to a new location on 20 November 2023.

The new location details are as below:
 
Address: No 36, Jalan Maharajalela, 34000, Taiping, Perak
Phone Number: 05- 8072254

We believe that these efforts will play a significant role in our aspiration to become the Leading General Insurer in Malaysia. 
 
Thank you for your support.