Up to RM3 billion payout for flood-related insurance claims and general insurance industry pledges additional RM2.4 million CSR initiative

PRESS RELEASE BY PERSATUAN INSURANS AM MALAYSIA

Kuala Lumpur, Tuesday, 28 December 2021 – Due to unusually severe floods as widely reported in various parts of the country, the general insurance industry is potentially facing upwards of RM2 Billion - RM3 Billion in total flood-related claims exposure. These estimates include actual and potential personal lines and commercial risks claims directly resulting from the recent flash floods and the upcoming monsoon season in the weeks and months ahead.

In addition to above estimated total claims payout for this event, the general insurance industry is rising to the occasion and will be lending a helping hand by donating and contributing RM2.43 Million to a newly established Flood Relief Fund @ Dec 2021 (“the Fund”), as a Corporate Social Responsibility (CSR) initiative to support the adversely affected motoring community during these difficult times. This general insurance industry’s initiative will be over and above existing commitments by insurers, since the flood disaster occurred, to:

  • expedite claims settlement,
  • provide additional special relief measures, and
  • further ad hoc ex-gratia assistance, as determined by individual general insurers.

This CSR assistance will initially be in the form of a subsidy towards a clean-up at workshops for vehicles directly affected by the floods (note: not repairs at this stage), capped at a one-off per vehicle subsidy of RM500 for cars/commercial vehicles and RM100 for motorbikes.

Claimants will need to produce requisite evidence of flood damage to their vehicles and proof of previous insurance cover. The said vehicle must be either currently insured (any type of Motor policy with or without flood cover is eligible) or a vehicle that was last insured on 1 st June 2021.

At this stage, the Fund will be closed once the pledged amount of RM2.43 Million has been exhausted.

In concert with its Corporate Social Responsibility objectives, PIAM welcomes contributions from other parties or industries towards this Flood Relief Fund which will extend the longevity of the Fund and consequently assist more affected motorists. Expressions of interest can be forwarded to the Association’s contact details below.

Operational aspects and details on how affected motorists can claim towards this CSR initiative will be announced soon. In the interim, we would advise affected motorists to take note of the above claim requirements relating to eligibility and documentary/photographic evidence.

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Pastikan perlindungan insurans kenderaan mencukupi

Originally published on Berita Harian. Read the full article here.


KUALA LUMPUR: Pemilik kenderaan perlu memastikan insurans yang dilanggan mereka mempunyai tahap perlindungan mencukupi, yang mana bukan saja melindungi kenderaan dan menampung kos tuntutan mahal sekiranya berlaku kemalangan tetapi juga menawarkan mereka dengan ketenangan fikiran ketika memandu di jalan raya, demikian kata pakar insurans.

Ketua Barisan Peribadi Liberty Insurance Bhd, Judy Liu, berkata walaupun perlindungan pihak ketiga mungkin mencukupi untuk pemilik kereta memperbaharui cukai jalan dan memandu secara sah di jalan raya, ia hanya menyediakan tahap perlindungan minimum kepada pemilik kereta sekiranya berlaku kemalangan, yang mana seseorang mungkin tidak dapat menuntut untuk sebarang kerosakan pada kenderaan mereka sendiri.

Beliau berkata, jika pemegang polisi berharap untuk menuntut ganti rugi kenderaan mereka sendiri, perlindungan komprehensif mungkin lebih sesuai dan sebagai tambahan kepada perlindungan pihak ketiga, kerugian kepada kenderaan mereka sendiri dilindungi daripada kemalangan jalan raya atau sekiranya berlaku kecurian atau kerugian kebakaran.

Sementara itu, katanya, polisi Kebakaran dan Kecurian Pihak Ketiga pula melindungi pemilik kereta daripada tuntutan pihak ketiga, sama ada kecederaan badan atau kematian, kehilangan atau kerosakan harta benda, yang juga termasuk kerugian atau kerosakan pada kenderaan mereka sendiri akibat kebakaran atau kecurian yang tidak disengajakan.

"Selain perlindungan pihak ketiga, polisi Kebakaran dan Kecurian Pihak Ketiga melindungi pemegang polisi daripada jumlah kerugian kenderaan mereka akibat kebakaran atau kecurian. 

"Walau bagaimanapun, perlu diingat bahawa ia tidak melindungi kerosakan yang disebabkan oleh kemalangan jalan raya kerana perlindungan itu hanya tersedia daripada polisi komprehensif," katanya kepada BH dalam satu temubual menerusi emel.

Liu berkata, secara amnya, sebelum membeli apa-apa jenis insurans motor, pemilik kereta mesti memahami pelbagai jenis polisi dan perlindungan yang ditawarkan.

Beliau berkata, walaupun pemilik kereta mungkin menjimatkan sedikit wang dengan perlindungan paling asas, adalah terbaik untuk menilai dan memilih berdasarkan keperluan dan keadaan mereka.

"Salah satu cara untuk benar-benar memahami perkara yang anda perlukan ialah membaca Helaian Pendedahan Produk polisi untuk mengetahui perkara yang disertakan dan dikecualikan, atau lebih baik lagi, berunding dengan ejen, yang mana seseorang itu akan mendapat penjelasan lanjut. 

"Tidak lupa, pemegang polisi hendaklah sentiasa menginsuranskan kenderaan berdasarkan nilai pasaran kereta mereka," katanya.

Mengenai polisi insurans Pihak Ketiga Kebakaran dan Kecurian ditawarkan Liberty Insurance, Liu berkata, walaupun kebanyakan polisi Kebakaran dan Kecurian Pihak Ketiga mungkin kelihatan sama antara satu sama lain, pihaknya sentiasa memastikan keselamatan pemegang polisi dan pengalaman perjalanan pelanggan sentiasa menjadi keutamaan.

Beliau berkata, sebagai penyedia insurans dalam pasaran Malaysia selama 44 tahun, pihaknya memahami bahawa banyak faktor dipertimbangkan dari segi pemilihan polisi seperti kualiti perkhidmatan penyedia insurans.

"Berpegang pada falsafah teras kami iaitu 'Mendahulukan Orang Ramai', kami sentiasa cuba meletakkan diri kami di tempat pelanggan untuk memahami perkara yang mereka mahu dan perlukan sebagai pemegang polisi untuk berasa selamat, dilindungi dan aman.

"Oleh itu, kami percaya untuk terus berusaha menjadi lebih baik dalam setiap cara yang mungkin, sama ada menghasilkan pakej insurans atau perkhidmatan selepas jualan terbaik, seperti mitigasi risiko dan menyediakan tuntutan tanpa kerumitan," katanya.

 

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