5 things every millennial driver should know

Published on 18 Febuary 2021

theiskandarian.com

- Ramarama.my

- Drivingmotion.com

 

Liberty Ezy Plus

Most Malaysian millennials aspire to own a vehicle someday and while much thought and research is put into choosing the right car, very little thought and effort goes into getting the right motor-insurance plan to best suit their needs and budget. However, securing the right insurance plan is as crucial as getting the right car!

While millennials can be an optimistic lot, they sometimes tend to underestimate the importance of choosing the right insurance policy for them, until something untoward happens. By that time, it’s often too late, and can even prove to be a costly affair.

The truth is, most Malaysian policyholders don’t understand the contents of their insurance policies either – which is why this journey of finding the right policy fit is an important one!

By taking a few proactive steps, both new and current vehicle owners can not only save more money on motor insurance, but also ensure that they’re truly protected, come rain or shine. So here are five simple tips for millennials to consider about choosing the right motor insurance policy.

1. Ask an agent – not Google!

Today, Google is the go-to for answers to almost everything under the sun – especially for millennials. Yet we know specialised needs require expert assistance because depending on search results alone can be overwhelming. Once you have an idea of insurance companies or policies relevant to your need, narrow down your search by consulting a credible and trusted insurance agent. A reliable and honest agent will help you navigate through the many options in the market and zoom in to exactly what you need.

2. The price tag? Don’t sweat it!

Most millennials fret over the cost of insurance policies and would usually go for the bare minimum. Yet there is a better way forward to get value-for-money without compromising on meeting your needs.  In reality, insurance policies may cost lower than you imagined. With slight behaviour and lifestyle modifications (a.k.a “adulting”), coupled with promotional offers by various insurers in the market, you can be well covered for a decent sum without burning a hole in your pocket. Although you might just have to indulge in just one artisan coffee or bubble tea a week, rather than making it your daily staple!

3. Add-ons – the must-haves 

Did you know the monsoon seasons last for up to 10 months in a year in Malaysia? With every monsoon season, flash floods happen even on the great highways in Klang Valley and downtown KL, wreaking havoc for properties and vehicles. No one is immune from floods! Yet most Malaysians believe that they are not exposed to this risk and don’t opt for flood coverage with their motor insurance. While it’s not included in a basic comprehensive motor insurance plan, flood coverage is essential. The repair costs to a car caused by floods can even come up to RM50,000!

Likewise, other add-ons to consider when securing an insurance plan especially for new families include one that has child seat replacement cover, miscarriage cover (for to-be mothers), window snatch theft cover, personal accident and medical expenses. Sometimes, these added covers and benefits come at almost no additional cost!

4. Enjoy peace of mind with adequate coverage

As the saying goes, ‘It’s better to be safe than sorry’. To enjoy the peace of mind as you are driving on the road, it is very important to ensure that your vehicle is adequately insured as this will affect your claim amount when something unfortunate happens.

It is crucial to access the coverage, benefits and insured items of your policy, and to get the right amount of insurance, you can start by looking into your driving habits, car value and affordability.

5. Fast turnaround time – because every moment counts!

One of the deal-breakers for most people securing an insurance plan is its turnaround time for claims. Having to jump through loops to get your insurance claims settled after a terrible motor-related incident is horrifying enough for many people. No one wants to be left waiting in the dark for weeks and months for their insurance claims to be approved before getting their cars repaired and their life back on track.

 

So, to ensure your peace of mind behind the wheel, it certainly pays to invest money and time to carefully choose the perfect insurance plan that covers your every need. Don’t leave any stone unturned or anything to chance!

For a start, check out Liberty Insurance’s new Private Car EZY Plus Bundle for your millennial motoring needs where you can enjoy additional benefits designed exclusively to suit your needs!

Launched in February 2021, this new package offers unlimited towing and accidental coverage for the drivers and passengers as well as all the add-ons mentioned above. What’s even better, Liberty Insurance is the first insurance company in Malaysia to offer side mirror coverage! To learn more about the new package, visit www.libertyinsurance.com.my/motor-insurance/private-car/ezy-plus or email: This email address is being protected from spambots. You need JavaScript enabled to view it. !

Liberty pays out RM270,887 in settlement claims with quick turnaround Video Appraisal technology

Published on malaysian-business.com on 25 January 2021

 

KUALA LUMPUR, 20 January 2021: Liberty Insurance Malaysia Berhad (Liberty Insurance) has disbursed RM270,887 in settlement claims to policyholders in flood affected areas thanks to its proprietary state-of-the-art Video Appraisal technology. This timely development comes as part of the company’s digital adoption initiatives, and as a result, policyholders of Liberty Insurance’s House Owner, House Holder and Private Car EZY Plus (Comprehensive) protection plans with a flood cover will now be able to have their claims processed within just two to three working days, from up to seven days previously. This more than halves the average turnaround time for such claims. 

According to Mr Puneet Pasricha, Liberty Insurance Malaysia Berhad’s Chief Executive Officer, the company is cognizant of the dire situations facing the Rakyat, particularly in flood-ridden states such as Johor, Kelantan, Terengganu, Pahang, Selangor, Perak and Sarawak. 

“Recognising the added pressure and stress on claimants in these trying times, we are committed to ease their load where possible. While the technology and digital adoption paved the way to make this possible, our real drive to pioneer this effort is because we want to put people first.”

“Our message to Malaysians is simple: We care for you! We are committed to deliver on our promises to provide protection to those in need and to do so promptly. We recognise that our policyholders in affected areas will need these payouts to rebuild their lives, and thanks to our proprietary technology, we can do our part in alleviating their burden,” Mr Puneet Pasricha said, highlighting that this is in line with the company’s mission to help people live safer, more secure lives.

Mr Puneet Pasricha also explained that the Video Appraisal technology allows Liberty Insurance’s examiners to virtually conduct surveys from their homes or office.

“Upon notification by the claimants, the claim will be registered within Liberty Insurance’s digital platform – Merimen system, using the claimant’s mobile number. Then, our examiners will contact the given numbers to provide a linkage video with the claimants.  Our examiners can then take photographs of the damages with guidance of the claimants using his phone at site,” he said. “Once completed, Liberty Insurance’s examiners will assess the damages from the photos taken and evaluate the claim amount and subsequently proceed with the offer to the claimant.”

The company has activated its Claim Flood protocols involving branch personnel and external adjusters to provide claims services and surveys at affected areas including Pahang, Johor, Terengganu and Sarawak.  

“This includes helping our policyholders affected with their claims, which are now simplified, and meting out compensations,” he added. 

For larger losses, Liberty Insurance is prepared to assist by compensating interim payments to alleviate the unfortunate situation and help our policyholders to recoup their losses faster. 

To further simplify the process, the affected policyholders are not required to submit any documentation. Upon notification, Liberty Insurance personnel will assess the damages and present a settlement offer. If the amount is acceptable, a discharge voucher will be signed and the Company will proceed with payment processing. 

The company has also established a dedicated toll-free customer care line for reporting of flood claims as well as any enquiries relating to submission, processing and status of their claim.
For more information on Liberty Insurance, check out: www.libertyinsurance.com.my.  Policyholders looking to make their flood claims can contact the company’s Customer Care Line (1-300-888-990).


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Liberty Insurance Uses Technology To Settle Policy Claims Faster For Flood Victims

Published on BusinessToday.com.my on 20 January 2021

Liberty Home Insurance

Liberty Insurance Malaysia has disbursed RM270,887 in settlement claims to policyholders in flood affected areas thanks to its proprietary state-of-the-art Video Appraisal technology. This timely development comes as part of the company’s digital adoption initiatives, and as a result, home and car policyholders who have protection plans with a flood cover will now be able to have their claims processed within just two to three working days, from up to seven days previously. 

According to Mr Puneet Pasricha, Liberty Insurance Chief Executive Officer, the company is cognizant of the dire situations facing the Rakyat, particularly in flood-ridden states such as Johor, Kelantan, Terengganu, Pahang, Selangor, Perak and Sarawak.

“Recognising the added pressure and stress on claimants in these trying times, we are committed to ease their load where possible. While the technology and digital adoption paved the way to make this possible, our real drive to pioneer this effort is because we want to put people first.”

Mr Puneet Pasricha explained that the Video Appraisal technology allows Liberty Insurance’s examiners to virtually conduct surveys from their homes or office. Upon notification by the claimants, the claim will be registered within Liberty Insurance’s digital platform, using the claimant’s mobile number. Then, examiners will contact the given numbers to provide a linkage video with the claimants.  Examiners can then take photographs of the damages with guidance of the claimants using his or her phone at site. Once completed, the examiners will assess the damages from the photos taken and evaluate the claim amount and subsequently proceed with the offer to the claimant.

The company has activated its Claim Flood protocols involving branch personnel and external adjusters to provide claims services and surveys at affected areas including Pahang, Johor, Terengganu and Sarawak. 

For larger losses, Liberty Insurance is prepared to assist by compensating interim payments to alleviate the unfortunate situation and help our policyholders to recoup their losses faster.

To further simplify the process, the affected policyholders are not required to submit any documentation. Upon notification, Liberty Insurance personnel will assess the damages and present a settlement offer. If the amount is acceptable, a discharge voucher will be signed and the Company will proceed with payment processing.

The company has also established a dedicated toll-free customer care line for reporting of flood claims as well as any enquiries relating to submission, processing and status of their claim.

 

Tawau and Muar Branch Relocations

Dear Valued Customers,

To serve our customers better, we would like to inform that our branches in Tawau, Sabah and Muar, Johor have relocated.

Tawau Branch

TB4005, 1stFloor, 
Taman Berkeley, Batu 1, Jalan Apas
91000, Tawau, Sabah

 

Muar Branch (effective 1st February 2021)

No.41-17, 1st Floor, 
Jalan Abdul Rahman, 
84000, Muar, Johor

 

We will ensure to continuously provide exceptional customer experience to all our business partners and customers.

For any enquiries, please contact our customer care personnel at:

Tel: 03 2619 9000 or 1 300 888 990

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Liberty Insurance redefines Christmas gift-giving by promoting the gift of insurance

The gift-giving tradition is synonymous to Christmas. It holds great significance for both the giver and recipient. It is said there is as much joy in giving as it in receiving – particularly in times of need such as these.

This year is a chance for us to relook at gift-giving and see how we can make it more meaningful for our loved ones and those who are most in need. A priceless gift that endures - like the gift of financial and health protection, insurance is the perfect silent wish on your loved one’s wish-list that didn’t quite make it to Santa list. Yet perhaps it is the most important one on the list. Why?...

Read the full story on ramarama.my

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