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OUR
SUSTAINABILITY
JOURNEY

Overview

As one of Malaysia’s leading insurance companies, we are proud to uphold the highest standards of governance and ethical behaviour. But we don’t stop there. At Liberty General Insurance Berhad, insurance is more than policies and premiums — it’s about helping people stay prepared, resilient, and empowered.

As an insurer, we play a critical role in assessing, mitigating, and transferring risk - giving our policyholders and communities the confidence to face the future with greater peace of mind. We are here to protect what matters and drive meaningful, lasting change. Liberty is here for you.

Today. Tomorrow. Together.

Flood Awareness:
Building Resilience with LGIB

Have you noticed the increasing frequency and intensity of floods in Malaysia in recent years? These events are not only disrupting lives but also causing significant losses—damaged homes, displaced families, and economic setbacks.

To ensure Malaysians have access to sufficient information on flood awareness, we have developed an e-brochure aimed at educating and empowering the public on flood preparedness. It also highlights meaningful steps we can take together to build resilience.
Download Now
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Do Malaysians Really Know About Flood Protection?

We recently hit the streets and spoke to fellow Malaysians to find out how much they know about floods and how prepared they really are for the floods – and the results may surprise you.

Watch the videos to hear what they said.

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Coming Soon: LGIB’s FY24 TCFD Report

We are currently developing our first TCFD Report, which will share our climate-related disclosures, progress and key achievements to date. This marks an exciting step in our sustainability journey as we continue to strengthen our commitment to transparency and climate resilience.

Stay tuned – we look forward to sharing it with you soon.

Stay Prepared for Anything –
Keep What Matters Most Secured,
No Matter the Storm

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Sustainability at Work:

At Liberty, we believe that sustainability starts with a single step – a small action that creates a ripple effect, touching every corner of our workplace and beyond. Sustainability isn’t about big ideas and grand gestures, but the choices we make every day.
Engagement Highlight

Serve with Liberty: Plant Trees, Harvest Happiness

MAY 2024 – We took a big step towards a greener future by teaming up with EcoKnights for the “Plant Trees, Harvest Happiness” initiative, a proud part of our Serve with Liberty program, bringing together 606 enthusiastic volunteers for the community effort. During this period, our dedicated team planted 1,100 Rhizophora mucronata mangrove trees, underscoring our commitments to environmental stewardship and collective action.
This initiative not only contributed to the preservation of vital ecosystems but also fostered a sense of community and shared purpose among our employees. At Liberty, we are not just planting trees, we are sowing the seed of happiness, one sapling at a time.

Engagement Highlight

Membership with United Nation Global Compact Network Malaysia and Brunei (UNGCMYB)

JUNE 2024 – We are thrilled to announce our strategic alliance with the United Nations Global Compact Malaysia and Brunei (UNGCMYB). This partnership reinforces our commitment to sustainability, focusing on empowering our organisation through UNGCMYB’s expertise.
Together, we are shaping a future where sustainability is not just a goal but an integral part of our journey towards excellence.

Engagement Highlight

Liberty Insurance’s Book Donation Drive

AUGUST 2024 – Liberty successfully launched our Book Donation Drive in collaboration with AmBank and Financial Industry Collective Outreach (FINCO) to collect books for distribution to underprivileged students who need them. This will help students, who otherwise might not have the resources, in their pursuit of knowledge.
For this initiative, our generous employees came together to contribute and assemble an incredible collection of books.. These books were delivered to FINCO for distribution across schools in Malaysia.

Engagement Highlight

Financial Literacy for Future Generations Program

As part of our Corporate Social Responsibility (CSR) Initiative, Liberty partnered with Financial Industry Collective Outreach (FINCO) to launch the Financial Literacy for Future Generations program. The objective was to empower and educate secondary school students on financial budgeting and insurance.
Our employees actively volunteered in workshops held across Peninsular Malaysia and East Malaysia, engaging with students through interactive activities and discussions.

Engagement Highlight

Financial Literacy for Future Generations Program

Over 170 students across different schools participated in the Financial Literacy Program, where they learned essential money management skills under our volunteers’ guidance:

  • SEPTEMBER 2024 – SMK Pandan Mewah, Selangor
  • OCTOBER 2024 – SMK Valdor, Penang
  • NOVEMBER 2024 – SMK Taman Tun Fuad, Sabah

With more workshops planned for other branches, we hope to continue building awareness of financial literacy among the younger generation.

Engagement Highlight

CSR Initiative: An Uninterrupted Christmas to Remember

DECEMBER 2024 – Last Christmas, we brought joy to the community with a special initiative at Rumah Victory Elderly Home and Rumah Victory Children and Youth Home. Our festive truck, adorned with Christmas decorations and music, traveled around town with Santa Claus onboard, delivering gifts and essential items to bring holiday cheer to the elderly and children.

Our volunteers played a key role, spending meaningful time with the residents, sharing laughter and creating unforgettable memories for the old folks and children alike. This initiative gave us a chance to bring happiness, meet essential needs and spread the warmth of togetherness to those who needed it most.

Engagement Highlight

Making an Impact Together: Supporting the National Kidney Foundation (NKF)

DECEMBER 2024 – Thanks to our Zakat contributors, we are aiding the National Kidney Foundation (NKF), an organisation dedicated to providing subsidised dialysis treatments for underprivileged patients, in acquiring essential medical equipment to ensure patients have continued access to lifesaving care.
Zakat Wakalah is more than just a charitable contribution – it enables organisations to give back to the society by amplifying the positive impact we can create. By channeling these funds into meaningful causes like NKF, we fulfill our responsibility to uplift underprivileged communities and create lasting change.

Aligning with Liberty Mutual’s Global Sustainability Commitment

At Liberty General Insurance Berhad (LGIB), our sustainability efforts are closely aligned with the global priorities of our parent company, Liberty Mutual Insurance. We contribute to shared environmental, social, and governance goals while tailoring our initiatives to meet local needs and opportunities.

Learn more about Liberty Mutual’s global sustainability journey through the TCFD Report and Purpose Impact Report.

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Click here to learn more about Liberty Mutual’s Purpose Impact Report

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Click here to learn more about Liberty Mutual’s TCFD Report

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Contact Us

1300 888 990 or 03-2619 9000
customer@libertyinsurance.com.my

24/7 Emergency Roadside Assistance
1-800-88-5005
1-800-18-5423 (for Honda Vehicle Owners)

24/7 Worldwide Emergency Medical
or Travel Advice Assistance
Hotline 603 7965 39 77

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Copyright © 2025 Liberty General Insurance Berhad 197801007153 (44191-P)

Liberty-logo

Copyright © 2025 Liberty General Insurance Berhad 197801007153 (44191-P)