Change of Third Party Administrator for Liberty PA and Health Policies On Cashless Hospitalization Arrangement

Dear Valued Customers,

We are pleased to announce that we will be transitioning to MiCare Sdn Bhd as the new Third Party Administrator for the following products on cashless hospitalization arrangement effective 30 May 2025.

• PA Products: Liberty PA Guard
• Individual health products: Medistar, Liberty 100 Years Care, IdealCare
• Group Hospitalization & Surgical 

This change is part of our ongoing efforts to provide exceptional customer experience and deliver on our promises with utmost care. There are no changes to our policyholders’ policy’s terms and conditions. Their coverage benefits and premiums will remain unchanged. Our policyholders will continue to receive the same level of protection and service throughout the policy period. 

We are here to assist our customers in addressing any concerns that you may have and helping you provide the comfort and clarity you need. Please do not hesitate to contact the following channels should you have any inquiries:

Kindly refer to the  FAQs and e-medical application registration guide for more information.

Thank you for your kind attention to this matter. We deeply appreciate your understanding and patience as we remain committed to delivering value to our customers.