Welcome to the New and Improved One Touch app

Roadside assistance and insurance support is just one touch away.

Stay protected wherever the road takes you. Created for our policyholders, the enhanced One Touch app features a refreshed design and more intuitive navigation. Easily request roadside assistance, track service providers in real time, submit paperless claims, check claim progress, view active policies and receive renewal reminders all in one convenient app.

Explore our One Touch app and get access to these features.

One-Tap SOS

Instantly request 24/7 help with breakdowns, accidents and others with just one tap, giving you peace of mind wherever you are.
Geo-location Tracking

Track your assigned service provider's location in real time and stay updated while help is on the way.
Locate Workshops & Branches

Easily find the nearest workshops and branches so you can get the help you need, fast.
Impact Detector (Coming Soon)

Automatically detect potential collisions and receive an alert prompting you to contact emergency contacts or request assistance.
Claims Status Tracking

Follow the progress of your submitted claims conveniently from within the app at any time.
Guided Paperless Claims

File insurance claims digitally through a simple, guided process without the hassle of paperwork.
Policy Overview

View and manage all your policies in one convenient place, anytime you need them.
Renewal Reminders

Receive helpful notifications when your insurance policy is approaching its renewal date.
"Drive Safe" Game (Coming Soon)

Encourage safer driving habits through an engaging, gamified experience where you can earn points.
Customer Service Contact & Support

Improved accessibility to customer service and availability of common enquiry options within the app.

The One Touch app is your lifeline on the road so you can drive with confidence. With smarter support, faster assistance and essential insurance services just a tap away, One Touch gives you greater peace of mind when you need it most.

Be ready for the unexpected.

Download One Touch today and keep essential roadside support within easy reach.

We're here to help

Reach out to us anytime, we've got you covered.

24/7 Emergency Roadside Assistance

Call us anytime if you encounter an accident or breakdown

1 800 88 5005

Customer Support

Monday to Thursday: 8.30am to 5.30pm
Friday: 8.30am to 4.15pm

1300 888 990

Locate Us

Find our branches, service providers or a preferred agent near you

Find a location

Get Assistance Anytime with Liberty One Touch

Stay protected with the enhanced One Touch app, designed for private car policyholders. Request roadside assistance, track assistance status and claims, view policies, and get renewal reminders, all in one place.

24/7 One Tap SOS
Immediate help for accidents or breakdowns anytime, anywhere.
Real-time tracking
See your service provider's location in real time while waiting.
Nearby Workshops
Quickly locate approved workshops and branches closest to you.
Easy Claims Management
File claims, track status, and receive updates all in one app.
Reminders & Policies
View your policies and receive timely renewal reminders.
Customer Service Contact & Support
Easily contact customer service for support and common enquiries.