e-Invoice Update: IRBM e-Invoicing for All Insurance Premium Transactions

Dear Valued Customers,

We are pleased to announce that Liberty General Insurance Berhad (LGIB) will start issuing validated e-Invoices to corporate owners for all transactions, effective 1 July 2025. For individual customers, e-Invoices will be provided upon request.

This improvement supersedes the previous process launched in August 2024, where transactions were consolidated and submitted to Inland Revenue Board of Malaysia (IRBM) periodically.

To facilitate smooth e-Invoice validation during insurance transactions, we kindly ask you to provide the following information at the time of your insurance purchase, 

For Individual Customers: 

1. Name
2. Identification Number (ID)
3. Tax Identification Number (TIN)
4. Email Address
5. Address
6. Contact number

For Corporate Owners: 

1. Name
2. 12-Digits Business Registration Number (BRN)
3. Tax Identification Number (TIN)
4. SST number
5. Email Address
6. Address
7. Contact number
8. Malaysian Standard Industrial Classification (MSIC) Code

For more information, you are encouraged to visit the IRBM portal. 

If you have any questions or need further clarification, please feel free to reach out to our Contact Centres at:

• Liberty Contact Centre: 1 300 888 990 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• Kurnia Contact Centre: 1 800 88 3833 | This email address is being protected from spambots. You need JavaScript enabled to view it.
• AmAssuranceContact Centre: 1 800 88 6333 | This email address is being protected from spambots. You need JavaScript enabled to view it.