2018 Service Tax FAQ

When does the Company begin to collect 6% Service Tax?
The Company will begin to collect 6% Service Tax with effect from 1 September 2018 in accordance to the Service Tax Act 2018.

Issue date before 1 September 2018

Policy / Cover Note Effective Date  Service Tax Treatment
Before 1 September 2018 (*) Service Tax prorate from 1 September 2018 until the expiry date to be recovered /collected 
After 1 September 2018  Full Service Tax to be recovered/collected

 


(*) The Service Tax Act 2018 does not require Service Tax to be recovered / collected on taxable services where 6% goods and services tax under the Goods and Services Tax 2014 has been paid on the services to the extent covered by the invoice.


My general insurance policy covers period from 1 August 2018 and expire on 31 July 2019. I have fully paid my policy premium and received my policy on 1 August 2018 without service tax.

Why does the Company require me to pay the outstanding 6% Service Tax on my general insurance premium?
As your policy is effective from 1 August 2018, you need to pay 6% Service Tax on the general insurance premium for the period from 1 September 2018, being the effective date of Service Tax, until the expiry of your policy of 31 July 2019 in accordance to the Service Tax Act 2018.

If my general insurance premium is RM1,200 per annum. How much Service Tax do I have to pay?
The 6% Service Tax is applicable to the period from 1 September 2018 to 31 July 2019 which covers 11 months. The service tax outstanding from your policy is calculated at RM1,200 premium per annum x no. of days/365 x 6% Service Tax. Therefore the amount of Service Tax payable is RM66.


I would like to refer to the FAQ from Royal Malaysian Customs Department (RMCD). Where can I find the FAQ?
Please refer to Q34 from the RMCD’s website

What are the modes of payment available to me?
You may pay via Jompay, Internet banking, credit card, cash and cheque.

I would like to pay via Jompay. What are the steps required?

  1. Please logon to online banking service of your bank.
  2. Please choose Jompay to proceed payment from your Saving, Current or Credit Card account.
  3. You will be required to enter the following payment detail:
    • Amount : Enter the Service Tax amount. You may refer from your letter
    • Biller Code: Please key in 5959
    • Ref 1 : Please key in your Jompay Ref -1 Number available on your letter i.e. SKLMB8000XXX1
    • Ref 2 : Please key in your contact no / email address in order for us to contact you.

I would like to pay via internet banking. What are the steps required?

  1. Please logon to online banking service of your bank.
  2. Please select IBG / fund transfer to proceed payment.
  3. Please key in our MBB account number which is available on your letter.
  4. Please enter the service tax amount. You may refer the amount from your letter.
  5. In reference field, please key in policy number i.e. KLMB800012X if you have one policy. If you have multiple policy, please key in reference number of the letter i.e. LIB/18/ST/HQ201812XXXXXX.

I would like to pay via cash, cheque or credit card. What are the steps required?
Please visit our nearest branch office. You may refer to the list of our branch offices in our corporate website (under “LOCATE”).



Kindly take note that the information provided in this FAQ aims to provide better understanding of Service Tax treatment and is not intended to address all possible Service Tax matters. The Management has the right to amend or withdraw this FAQ accordingly.

Liberty Insurance Awarded Claims Initiative of the Year Award

Insurance solutions provider awarded Claims Initiative of the Year Award following implementation of pioneering virtual appraisal tool.

Liberty Insurance has once again lived up to its reputation of placing customer experience at the centre of its priorities. The company has been awarded the Claims Initiative of the Year Award at the recent Insurance Asia Awards 2021.

Having served Malaysia for over four decades, Liberty truly proved itself worthy of the award when it introduced the first fully integrated virtual appraisal tool to its customers.

Watch the video, and read the press links below.

Read more about Liberty Insurance's Claims Initiative of the Year Award in these publications:

Making Your Insurance Claim Free Of Hassle With Liberty Insurance

Originally Published on Carsick.my. Read the full article here.

 

Being in a traffic accident is a very headache situation to be in. According to the Department of Statistic, Malaysia is one of the top 3 country that has the highest fatality rates in Asia, while the road accidents is the 4th most common cause of death in Malaysia.

Most of the accidents that happened on Malaysian roads are usually freak accidents, which is hard for any motorist to avoid. However, car owners can always opt to take preventive steps, on top of being more cautious on the road and getting a good insurance plan that has a hassle-free claims process.

Let’s take a look at a few common causes of road accidents:

  1. Speed Kills

Speeding is one of the most common causes of road accidents. The higher the speed and thrill, the more severe the accident is going to be. There is no telling if the road will be wet up ahead, if there are potholes, or other pedestrians and motorists. This is made worse when rear passengers are not properly buckled in.

  1. Gadgets Away

Using a mobile phone when driving is as bad as driving under the influence of drugs or alcohol. Looking down at your mobile phone will distract a driver for an average of 4 seconds. This amount of time is sufficient to cause an unwanted accident. It is more important to get to the destination safely and on time than checking a message or social media.

  1. Red Means Stop

We see these almost every day, especially among motorcyclist. Drivers and motorist needs to keep in mind that when When the light turns amber, it means slow down, but a majority of drivers accelerate instead. This is highly dangerous because there may be blind spots for vehicles coming from the other direction or worse, motorcyclists beating the red light from another corner.

  1. Signalling Saves Lives

All type of vehicles are fitted with functioning indicator, it is to inform other road users about the direction of the driver is heading. It is the most basic and yet crucial form of communication on the road between motorists. Switching lanes or making a sharp turn without signalling first will result in accidents.

  1. Poorly Maintained Car

Maintaining your car is part of your ownership experience, and it must not be skipped. If a car is not properly maintain, it may cause accidents during emergency situation. For example, balding tyres, broken turn signals, low brake fluid and exhausted brake pads could put you and everyone around you in danger. Driving blindly without thinking of timely maintenance is hazardous.

However sometimes, no matter how careful one is, accidents may still happen. Hence, an insurance plan with an excellent claims process is crucial because what policy holders ultimately want is speedy and hassle-free cash settlement within 24 hours. With Liberty Insurance’s Private Car EZY Plus Comprehensive policy, owners need worry no more as it not only provides a holistic coverage, but offers an efficient claims process too with its Liberty Own Damage (OD) Express Claim. This claim allows the insured to make claims via any smart phone without having to visit the branch and no submission of physical documents are required.

Having served Malaysians with its trustworthy brand and insurance coverage for 44 years, Liberty Insurance provides insurance solutions from all-inclusive personal accident and motor policies to legal and business policies that covers legal consultancy services and safeguard financial investments.

To find out more about Liberty Insurance’s Private Car EZY Plus Comprehensive, visit  https://www.libertyinsurance.com.my/motor-insurance/private-car/ezy-plus.

Read more

Protect Against The Unexpected With The Right Insurance Plan

Loss is something that businesses can never plan for and the only way to protect assets is with the right insurance coverage

Originaly published on sme.asia. Read the full article here.


With all the uncertainties of the economy faced during these trying times, wouldn’t businesses want a safety net to fall on? Especially when it comes to untoward incidences which lead to unplanned losses. For most small medium enterprises (SMEs) which are built over blood, sweat and tears, it only makes sense to safeguard all aspects of the business. However, in Malaysia, a huge percentage of SMEs are still either completely uninsured or underinsured. It is a common misconception that insurance coverage is an unnecessary expense and the benefits of a good insurance coverage are often lost in translation.

For business insurance, especially SMEs, there is no one-size-fits-all plan. When a business is paired with sufficient coverage specially tailored to suit the business’ need, businesses can rest assured a holistic protection plan is in place. The key takeaway here is to be well informed on the types of risks out there and how to mitigate them before choosing the correct insurance plan.

“There is no doubt in mind that an insurance company can bring tremendous value to any business because we are there to protect it and financially shield it from untoward incidences. For us at Liberty Insurance, our range of coverage has been well-thought out and is curated to fit the needs of any business regardless of size and nature,” said Liberty General Insurance Berhad Chief Executive Officer, Mr Puneet Pasricha.

He also shared his view that while many other insurance companies could be offering almost the same plans when it comes to SME insurance, the insured should always look out for pointers on how each insurer works, from the start (purchasing a plan) to end (making claims and efficiency of reimbursement). This will help the insured make well informed decisions when it comes to choosing the right insurance plan.

It just does not make sense if a business buys a low premium insurance plan at the cost of troublesome claims, which takes a long time to process. Some scenarios might also involve businesses being underinsured, only to find out at the time of crisis that certain things are not covered by the insurance plan.

It is also a common misunderstanding that a business may be too small to be insured or that there is very little risk to mitigate, hence there’s no need for insurance – which should never be the case.

However, operating without an insurance plan puts SMEs at higher risk as mitigating losses does not solely revolve around flood or fire, for instance. It also protects the insured against long-term revenue loss for businesses which may be the cause of partners or key players within the business drifting apart, for example.

In fact, the risks which SMEs may face are endless. Fraud or dishonest employees may leave businesses in a lurch as the loss of a large amount of money will be hard to recover from. Threats from the public is another risk to consider as businesses may find themselves trapped in a legal battle from a third-party dispute.

“All these risks and so much more should be seriously considered by SMEs because you never know when disaster will strike. Getting insured will also help businesses mitigate risks better because they will be better informed and will be equipped to set up preventive measures specifically catered for their business needs,” said Mr Puneet.

Aside from minimising risks, the right insurance plan can also help the business grow at a healthy pace and increase its credibility within the industry. Having an insurance plan shows strategic future planning and the company’s commitment in ensuring that the business and all its assets and employees are protected.

One such insurance company which has its customers at heart while offering the best packages is Liberty Insurance. With over 44 years of experience in the Malaysian market, Liberty Insurance provides insurance solutions from all-inclusive personal accident and motor policies to legal and business policies that covers legal consultancy services and safeguard financial investments.

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Contact Us

1300 888 990 or 03-2619 9000
customer@libertyinsurance.com.my

24/7 Emergency Roadside Assistance
1-800-88-5005
1-800-18-5423 (for Honda Vehicle Owners)

24/7 Worldwide Emergency Medical
or Travel Advice Assistance
Hotline 603 7965 39 77

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