Update: Microsoft Services Gradually Restored
SERVICE UPDATE
We are pleased to inform you that Microsoft has begun restoring its Microsoft 365 services following the recent global disruption, and our email services are gradually resuming.
Our team will continue to closely monitor our systems over the next 48 hours to ensure full and stable recovery.
Some emails sent to us during the outage may not have reached us. If you emailed us during this period and have not heard back from us by late Monday, 16 November 2026, please contact us again.
As recovery continues, some emails may still arrive with a delay. If your matter is urgent, please contact us via Facebook Messenger or call:
Liberty: 1300 88 8990
Kurnia: 1800 88 3833
AmAssurance: 1800 88 6333
Your policies and coverage remained in force throughout the disruption, and all our services continue to operate as normal.
Please continue to stay vigilant against scams. Do not click on links or open attachments from unknown sources, and never share your personal details, OTP or passwords with anyone. We will never ask for your OTP or password.
Thank you for your patience and understanding.
Announcement
Please be informed that our email system is currently experiencing an outage. Our team is working to restore it as quickly as possible, and we apologise for any inconvenience caused.
If you need assistance in the meantime, please reach us via Facebook Messenger or call our hotlines:
Liberty: 1300 88 8990
Kurnia: 1800 88 3833
AmAssurance: 1800 88 6333
Thank you for your patience and understanding.