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Branch Operations During Movement Control Order Effective 20th March 2020

As a responsible insurer that cares and prioritises everyone’s health and well-being and in light of the government’s latest measures to curb the spread of COVID-19, Liberty Insurance would like to inform that all branches will be closed effective 20th March 2020 until further notice.

Alternatively, customers may proceed to the following channels for all new policy application, renewals and other related enquiries: 

To curb the spread of the virus, we strongly advocate all the necessary measures to contain the virus. Take extra precautions to be safe and healthy, maintaining social distancing and strict personal hygiene during these unprecedented times. 

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Claims Process During Movement Control Order Effective 20th March 2020

As a responsible insurer that cares and prioritises everyone’s health and well-being and in light of the government’s latest measures to curb the spread of COVID-19, Liberty Insurance would like to inform that all branches will be closed effective 20th March 2020 until further notice.

Alternatively, customers may proceed to the following channels for Claims registration, enquiry, intimation and submission of claims documents: 

These channels are applicable during the Movement Control Order period only. 

To curb the spread of the virus, we strongly advocate all the necessary measures to contain the virus. Take extra precautions to be safe and healthy, maintaining social distancing and strict personal hygiene during these unprecedented times.  

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Legal Expense Insurance Policy

An embedded insurance coverage specifically for BizCare, Fire, Home Owner, House Holder and Marine Cargo. Click on any of these products for more information about Legal Shield.

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Branch Relocation

Customer Satisfaction

Important
Announcement

Announcement on Travel to Hong Kong

Motor Insurance
Liberalization

Better Protection for Malaysians

IMPORTANT NOTICE

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In view of the recent Novel Coronavirus outbreak that has been widely reported in the media and alerts have been issued by the World Health Organisation (WHO) , Liberty Insurance Berhad is classifying this event as known and foreseen effective 23rd January 2020.

Therefore, any damages or losses claims arising from the situation in connection with the Novel Coronavirus outbreak for policy purchase on or after 23rd January 2020 will not be covered.

Travellers who purchased or confirmed travel insurance policy on or after 23rd January 2020 will not be covered as the Novel Coronavirus outbreak would not be considered ‘unforeseeable’.
 

For any further enquiries, please contact our customer service representative at 1300-888-990 or e-mail to customercare@libertyinsurance.com.my.