Temporary Branch Closures

Klang, Sandakan, Kota Kinabalu & Tawau Branch Temporarily Closed Due To Conditional Movement Control and Targeted Enhancement Movement Control Order

Updated 9th October 2020

Dear Valued Customers,

As a responsible insurer that cares and prioritises everyone’s health and well-being and in light of the government’s latest measures to curb the spread of COVID-19, Liberty Insurance would like to inform that a few of our branches below will be temporarily closed:


9th October 2020 until further notice

Kota Kinabalu, Tawau & Sandakan

27th October until 9th November 2020

Alternatively, customers may proceed to the following channels for all new policy application, renewals and other related enquiries: 

  • Contact our nearest authorized business partner or agent
  • Online at www.libertyinsurance.com.my
  • Email at customercare@libertyinsurance.com.my
  • Customer Care Helpline at 1300-888-990 or 03-2619 9000
  • Dial 1800-88-5005 for 24/7 Emergency Roadside Assistance services

To curb the spread of the virus, we strongly advocate all the necessary measures to contain the virus. Take extra precautions to be safe and healthy, wear face mask, maintain physical distancing and strict personal hygiene during these unprecedented times.  

We apologize for any inconvenience caused and truly appreciate your kind understanding and support.

We look forward to serving you again. In the meantime, stay well and thank you for being a Liberty Insurance customer.



Liberty Insurance Berhad