Branch Operation Updates

Branch Services Update During Movement Control Order and Conditional Movement Control Order

Updated 18th January 2021

Dear Valued Customers, 

Following recent announcement by the government on Movement Control Order (MCO), our business operations at branches and head office will continue its operations as usual with strict compliance of the SOP as per government’s guidelines.

Despite the current working condition, we will continue to stay committed to provide necessary support to our business partners and customers at their convenience.

Alternatively, customers may proceed to the following channels for all new policy application, renewals and other related enquiries: 

• Contact our nearest authorized business partner or agent
• Online at www.libertyinsurance.com.my
• Email at customercare@libertyinsurance.com.my
• Customer Care Helpline at 1300-888-990 or 03-2619 9000
• Dial 1800-88-5005 for 24/7 Emergency Roadside Assistance services

To curb the spread of the virus, we strongly advocate all the necessary measures to contain the virus. Take extra precautions to be safe and healthy, wear face mask, maintain physical distancing and strict personal hygiene during these unprecedented times.  

We apologize for any inconvenience caused and truly appreciate your kind understanding and support.

Stay well and thank you for being a Liberty Insurance customer.

Sincerely,

Liberty Insurance Berhad