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Career Opportunities

Career Opportunities

Liberty Insurance Berhad is an insurance company that aims to fulfill the changing needs of a dynamic region and to lead the insurance industry towards Vision 2020. Being a part of the Liberty Mutual Group, we are backed by more than 100 years of experience and aim to be the leading insurer of choice, delivering financial solutions that fulfill today’s needs and tomorrow’s dreams through exceptional personalised service for life.

At Liberty Insurance, it is equally important for us that while we create positive experiences for our customers, we aspire to be the “Employer of Choice” for our employees. Our leadership position in the insurance industry enables us to offer the best working environment for talented individuals who are driven to excel in their careers. We strongly believe in a mutually beneficial partnership with our employees and together, we will continue to focus our strengths of meeting the challenges and demands of a very dynamic industry.

Your Benefits

Liberty Insurance offers an attractive remuneration package to successful candidates with the right qualifications and experience. As an employee of Liberty Insurance, you will receive much more than just the standard benefits. Here’s what you will receive when you join us:

  • Higher EPF contribution (Employer)
  • Attractive medical benefits (Outpatient & Inpatient)
  • Group Term Life Coverage / Personal Accidents Coverage
  • Dental / Optical benefits
  • Interest free Education Loan
  • Career development opportunities

We are on the look-out for passionate, talented and highly motivated individuals who want to grow with us at Liberty Insurance and be a part of our dreams and vision.

So, come join us in our journey to achieve your dreams and be a part of our family. Liberty Insurance family welcomes you! 

Kindly forward your resumes to: 

HR Department
10th Floor, Menara Liberty
1008 Jalan Sultan Ismail
50250 Kuala Lumpur

E-mail: recruitment@libertyinsurance.com.my

 

Our employee screening contact details are as follow:

                                             
NamePositionEmail Address Contact Number
Rafiqah Mokhlisah binti Abdul GhafarManager – Human Resourcerafiqahmag@libertyinsurance.com.my 03-2619 9156
Kavitha M. VelooAssistant Manager – Human Resourcekavithav@libertyinsurance.com.my 03-2619 9158

 

(Head Office)

Responsibilities :

  • Provide expertise and general claims support in reviewing, researching, investigating, negotiating, processing and SIU claims
  • Analyze and identify trends within the claims data and provide reports as necessary
  • Identify processes for improvement and be a part of the solution
  • Interpret, implement and enforce Company policies, procedures and fair claim practices.
  • Conduct investigation of assigned questionable claims, including recorded interviews, database searches and evaluation of evidence necessary to determine the legitimacy of a claim
  • To carry out training needs with regard to fraud
  • Prepare and submit periodic activity reports
  • Stay current on state/territory regulations and issues, industry activity and trends and may participate in industry trade groups
  • Coordinate and control investigations through outside vendors and experts when necessary and appropriate
  • Perform other duties as required by management
  • Communicate, evaluate, and reinforce productivity standards and performance expectations.
  • Provide ongoing coaching and direction to associates and support a culture of teamwork, commitment, productivity and superior quality.
  • Assist in training processes and procedures and developing employees.
  • Participate in establishing/defining short- and long- term goals and plans for the work group.

Requirements :

  • Bachelor’s degree
  • Minimum of 3 years of experience working in the claims process in a P&C environment
  • Basic office computer skills and experience with Microsoft Office
  • Excellent verbal and written communications skills
  • Familiarity with the P&C claims process from beginning to end
  • Proven ability to work in a fast-paced environment meeting client service standards and production goals
  • Detail oriented with a commitment to excellence
  • Ability to think creatively and make appropriate decisions

(Sandakan/Taiping)

Responsibilities :

  • To manage and provide assistance to agents in gaining support to increase business
  • To monitor and ensure growth in Marketing production as well as to manage within the guidelines and regulations established by the company and other regulatory body with the objective to bring profit through effective operation, good service and rapport with the agents and POS staff
  • To educate and train agents on product knowledge
  • To build, enhance, and maintain good relationship with agents and secure new business opportunities/potential target markets
  • To respond to our business partners, and provide fast feedback without any complaints
  • Monitor and control agent’s payment and outstanding payment
  • Plan and execute sales and marketing activities

Requirements :

  • Experience : Minimum two (2) years’ experience in related field.
  • Education : Degree or Diploma in any discipline (preferably in Insurance).
  • Skills / Competencies: Good communication and interpersonal skills. Result oriented and highly motivated to succeed in the insurance industry.

(Head Office)

Responsibilities : 

  • Manage and supervise the development of general insurance products and value added services for sustainability.
  • Develop comprehensive business development and innovation strategies and work closely with stakeholders to drive growth and profitability
  • Develop new products and oversee the full spectrum of the product development
  • Keep abreast with industry trends through market research to enhance existing products and propose value added services to the customers
  • Provide product expertise to various internal departments, to align understanding of the products and market expansion activities

Requirements : 

  • Degree in Business, Computer Science, information Technology, Actuarial Science or its equivalent
  • More than 5 years of working experience in related/similar functions and capacity, preferably in Financial Institutions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Responsibilities : 

  • Implementation of the IT security strategy align with HO and Government regulatory requirement
  • Perform ongoing information risk assessments and audits to ensure that information systems are adequately protected and identifying areas for improvement.
  • Perform vendor assessment when required (SIG assessment)
  • Complying with the latest regulations and compliance requirements. Ensuring security, compliance and governance is met.
  • Ensure that the access control, disaster recovery, business continuity, incident response and risk management needs of the organization are properly addressed.
  • Protecting the intellectual property of the organization at all times
  • Reviewing, analyzing and delivering data information
  • Communicating with key stakeholders about IT security threats
  • Ensure the ongoing integration of information security with business strategies and requirements
  • Lead information security awareness and training initiatives to educate workforce about information risks and meet HO security standard.
  • Developing strategies to handle security incidents and trigger investigations
  • Lead an incident response team to contain, investigate and prevent future computer security breaches
  • Implement global security initiative into local operation.

Requirements : 

  • Candidate must possess at least Bachelor in IT or equivalent
  • Minimum 3 years working experience in related field (IT security, compliance, regulatory)
  • Demonstrated understanding of security requirements for Sarbanes-Oxley, ISO Certifications, Data Privacy laws, and PCI.
  • Knowledge of Cyber security, Security Risk Assessment and Security Governance experiences
  • Self-motivated and ability to work independently
  • Good verbal and written communication skills and ability to interact with all levels of personnel

(Head Office)

Responsibilities :

  • To support the Manager and Head to accelerate the development of employees by identifying opportunities for career growth and development within the organization
  • To support the ongoing talent management initiatives including talent pool management, talent development, and talent initiative and talent acquisition.
  • To assist in overseeing and administering talent management activities to remain competitive with the objective to attract, retain and motivate high quality employees
  • To engage and work closely with stakeholders to ensure talent management activities are implemented well

Key Deliverables :

  • Succession management and leadership development - support process of identifying key positions and building internal and external succession plans. Provide double mental resources to close competency gaps
  • Talent profile - establish talent profile, individual development plan, talent assessment results and carry progression
  • Talent development- design and develop development plans for talents and ensure the success of the implementation plan
  • Talent engagement- continuously support the Head and management to engage talents and provide necessary supports in maximizing talent productivity and retain them
  • Talent acquisition- to support in the recruitment projects, orientation, sourcing, screening and interviewing activities
  • Talent framework and processes- supports the design and implementation of policies, programs and tools or system which enable talent management practice across the organization
  • Program implementation play a key role in the delivering and optimization of talent program
  • Change management drive and manage change as talent programs are implemented
  • Process improvement to continuously review, recommend, implement good talent/HR practices

Requirements :

  • Degree in Business Administration or its equivalent
  • More than 5 years of working experience in related/similar functions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (Word, Excel and Power Point)
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills
  • Good understanding of latest talent trends and best practices across the region
  • Track record of delivering talent projects

(Head Office)

Responsibilities :

  • Communicate and implement Underwriting policies and procedures for acquisition, pricing and control of profitable business
  • Undertake statistical analysis of the specific class of business involved, advice on minimum rates and monitor for claims trends
  • Provide technical supports for branches, to source for quotation from professional reinsurer wherever necessary
  • Review and evaluate submissions which exceed underwriter's authority, providing direction to the underwriters
  • Provide quotation to branches for risks which exceed branch authority limits
  • Ensure all policies, proposals and related documents are updated regularly
  • Communicate professionally on timely basis regarding enquiries, underwriting decision and company products and services
  • Develop new products together with sales and marketing based market requirements, as well as provide regional trainings

Requirements :

  • Experience : More than 7 years of working experience in related/similar functions and capacity
  • Education : Degree in Insurance/Law/Business Administration or other recognized professional qualification
  • Skill/Competencies: Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively.
  • Computer literate and proficient in MS Office applications (i.e. Word Excel and Power Point). Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
Hotline 1 300 888 990