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Career Opportunities

Career Opportunities

Liberty Insurance Berhad is an insurance company that aims to fulfill the changing needs of a dynamic region and to lead the insurance industry towards Vision 2020. Being a part of the Liberty Mutual Group, we are backed by more than 100 years of experience and aim to be the leading insurer of choice, delivering financial solutions that fulfill today’s needs and tomorrow’s dreams through exceptional personalised service for life.

At Liberty Insurance, it is equally important for us that while we create positive experiences for our customers, we aspire to be the “Employer of Choice” for our employees. Our leadership position in the insurance industry enables us to offer the best working environment for talented individuals who are driven to excel in their careers. We strongly believe in a mutually beneficial partnership with our employees and together, we will continue to focus our strengths of meeting the challenges and demands of a very dynamic industry.

Your Benefits

Liberty Insurance offers an attractive remuneration package to successful candidates with the right qualifications and experience. As an employee of Liberty Insurance, you will receive much more than just the standard benefits. Here’s what you will receive when you join us:

  • Higher EPF contribution (Employer)
  • Attractive medical benefits (Outpatient & Inpatient)
  • Group Term Life Coverage / Personal Accidents Coverage
  • Dental / Optical benefits
  • Interest free Education Loan
  • Career development opportunities

We are on the look-out for passionate, talented and highly motivated individuals who want to grow with us at Liberty Insurance and be a part of our dreams and vision.

So, come join us in our journey to achieve your dreams and be a part of our family. Liberty Insurance family welcomes you! 

Kindly forward your resumes to: 

HR Department
10th Floor, Menara Liberty
1008 Jalan Sultan Ismail
50250 Kuala Lumpur

E-mail: recruitment@libertyinsurance.com.my

 

Our employee screening contact details are as follow:

                                             
NamePositionEmail Address Contact Number
Rafiqah Mokhlisah binti Abdul GhafarManager – Human Resourcerafiqahmag@libertyinsurance.com.my 03-2619 9156
Kavitha M. VelooAssistant Manager – Human Resourcekavithav@libertyinsurance.com.my 03-2619 9158

 

(Johor Bahru)

Responsibilities :

  • Ensure employees adhering to all Underwriting, Finance, Claims, Human Resource and Administration Guidelines and disseminate information communicated from head office and vice versa
  • Administer ISM and ensure timely submission of branch reports and documents to the head office
  • Ensure compliance to the Underwriting Guidelines, compliance to policies and procedures based on statutory and regulatory requirements
  • Ensure all turnaround time for all operational and administrative work at branch are well managed
  • Monitor work processes and ensure cost and time effective that leads to employee and customer satisfaction
  • Supervise employees daily attendance, welfare and discipline, as well as office maintenance and security office are well managed
  • Facilitate delivery of requirements set by head office is being implemented e.g. training, rules and office arrangement

Requirements :

  • Degree in Business, Insurance or its equivalent
  • More than 3 years of working experience in related/similar functions and capacity in insurance industry
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Analytical Responsibilities :

  • Lead strategic initiatives and provide consulting support across the team to drive progress
  • Lead strategic analyses to inform strategic roadmaps, operational decisions, and claims operational insights.
  • Effective collaborative with the actuarial team on financial analysis
  • Present findings/project outcomes to Claims leadership on a regular basis and in a fashion that translates complex work into an easy to digest story with appropriate level of detail
  • Be a driving force behind our efforts to transform and optimize our Claims operations and benchmark/improve our loss costs vs. the industry
  • Conduct complex analyses to establish an understanding on the current state, identify growth opportunities, and influence outcomes.
  • Demonstrate strong commitment to collaborating across functions and teams
  • Define new or non-traditional metrics to drive enhanced value for our Claims organization
  • Develop the reporting mechanisms necessary to effectively monitor the business
  • Collaborate with internal and external partners to estimate and quantify the impacts of key initiatives
  • Perform or coordinate special projects as needed

Quality Assurance Responsibilities :

  • Lead claims quality assurance audit to ensure compliance with established standards and best practices through files sampling
  • Ensure claims are dealt within prescribed authority and according to internal handling procedures including settlement of claims are in accordance to terms of the insurance contract
  • Review of claims settlements through Closed Files Review to identify opportunities and quantify the gaps of findings to drive the claims controls (over costs, expense, leakages and processes) and recommend process improvements as well as training needs for implementation
  • Identify and analyses project opportunities targeting enhancement of quality, technical standards, capabilities, efficiency and productivity and claims costs management
  • Monitoring, evaluation and management of project performance
  • Perform monitoring, evaluation and managing vendors’ performance.

Requirements :

  • Bachelor’s Degree – economics, business or other quantitative concentration preferred
  • Excellent strategic thinking, planning, problem solving and communication skills
  • Minimum 5-7 years’ experience in Claims handling (preferably spectrum of claims), consulting, analytical and/or project management roles
  • Ability to apply advanced analytical concepts to improve business outcomes, including drawing conclusions and making decision from imperfect and disparate datasets
  • Must be able to solve complex business problems and present recommendations to senior management effectively
  • Ability to manage multiple competing priorities and deliver upon aggressive timeliness
  • Proficiency with Microsoft PowerPoint and Excel required

(Head Office)

Responsibilities :

  • Manage and supervise the development of general insurance products and value added services for sustainability.
  • Develop comprehensive business development and innovation strategies and work closely with stakeholders to drive growth and profitability
  • Develop new products and oversee the full spectrum of the product development
  • Keep abreast with industry trends through market research to enhance existing products and propose value added services to the customers
  • Provide product expertise to various internal departments, to align understanding of the products and market expansion activities

Requirements :

  • Degree in Business, Computer Science, information Technology, Actuarial Science or its equivalent
  • More than 7 years of working experience in related/similar functions and capacity, preferably in Financial Institutions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Sandakan/Taiping)

Responsibilities :

  • To manage and provide assistance to agents in gaining support to increase business
  • To monitor and ensure growth in Marketing production as well as to manage within the guidelines and regulations established by the company and other regulatory body with the objective to bring profit through effective operation, good service and rapport with the agents and POS staff
  • To educate and train agents on product knowledge
  • To build, enhance, and maintain good relationship with agents and secure new business opportunities/potential target markets
  • To respond to our business partners, and provide fast feedback without any complaints
  • Monitor and control agent’s payment and outstanding payment
  • Plan and execute sales and marketing activities

Requirements :

  • Experience : Minimum two (2) years’ experience in related field.
  • Education : Degree or Diploma in any discipline (preferably in Insurance).
  • Skills / Competencies: Good communication and interpersonal skills. Result oriented and highly motivated to succeed in the insurance industry.

(Head Office)

Responsibilities : 

  • Manage and supervise the development of general insurance products and value added services for sustainability.
  • Develop comprehensive business development and innovation strategies and work closely with stakeholders to drive growth and profitability
  • Develop new products and oversee the full spectrum of the product development
  • Keep abreast with industry trends through market research to enhance existing products and propose value added services to the customers
  • Provide product expertise to various internal departments, to align understanding of the products and market expansion activities

Requirements : 

  • Degree in Business, Computer Science, information Technology, Actuarial Science or its equivalent
  • More than 5 years of working experience in related/similar functions and capacity, preferably in Financial Institutions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Responsibilities : 

  • Communicate and implement Underwriting policies and procedures for acquisition, pricing and control of profitable business
  • Undertake statistical analysis of the specific class of business involved, advice on minimum rates and monitor for claims trends
  • Provide technical supports for branches, to source for quotation from professional reinsurer wherever necessary
  • Review and evaluate submissions which exceed underwriter's authority, providing direction to the underwriters
  • Provide quotation to branches for risks which exceed branch authority limits
  • Ensure all policies, proposals and related documents are updated regularly
  • Communicate professionally on timely basis regarding enquiries, underwriting decision and company products and services
  • Develop new products together with sales and marketing based market requirements, as well as provide regional trainings

Requirements : 

  • Experience : More than 5 years of working experience in related/similar functions and capacity
  • Education : Degree in Insurance/Law/Business Administration or other recognized professional qualification
  • Skill/Competencies : Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively. Computer literate and proficient in MS Office applications (i.e. Word Excel and Power Point). Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues

(Head Office)

Responsibilities :

  • Checking IBG transaction listing and payment for payment and refund
  • Checking on payment related to expenses
  • Checking payment batch listing and prepare payment for management expenses
  • Convert IBG data for payment and prepare the IBG transaction to pay utility for head office and branches
  • Analysis of stamp duty
  • Prepare and collect the Bank Draft/Banker’s Cheque and control cash flow for petty cash

Requirements :

  • Degree in Business, Finance and Accounting or its equivalent
  • More than 3 years of working experience in related/similar functions and capacity, preferably in Financial Institutions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Able to work independently and under pressure
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Responsibilities :

  • Ensure Efficient and effective claims processes for competitive performance
  • Drive innovative claims policies, standards, processes and systems that meet or exceed business objectives in terms of reliability, effectiveness and customers’ satisfaction
  • Monitor and control claims reserves as well as settlements and resolutions and evaluate and settle large and problematics claims
  • Maintain efficient and effective claims evaluation, processes, tools, training and knowhow designed to achieve fair and competitive claims outcomes
  • Appropriately utilize external vendor resources
  • Continuously identify opportunities in operational efficiency and cost reduction
  • Ensure administration and operational activities are in line with SOP across all support functions.

Requirements :

  • Degree in Business, Insurance or its equivalent
  • More than 10 years of working experience in related/similar functions and capacity in insurance industry
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Strong leadership capability and have people management skills
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Responsibilities :

  • Communicate and implement Underwriting policies and procedures for acquisition, pricing and control of profitable business
  • Undertake statistical analysis of the specific class of business involved, advice on minimum rates and monitor for claims trends
  • Provide technical supports for branches, to source for quotation from professional reinsurer wherever necessary
  • Review and evaluate submissions which exceed underwriter's authority, providing direction to the underwriters
  • Provide quotation to branches for risks which exceed branch authority limits
  • Ensure all policies, proposals and related documents are updated regularly
  • Communicate professionally on timely basis regarding enquiries, underwriting decision and company products and services
  • Develop new products together with sales and marketing based market requirements, as well as provide regional trainings

Requirements :

  • Experience : More than 7 years of working experience in related/similar functions and capacity
  • Education : Degree in Insurance/Law/Business Administration or other recognized professional qualification
  • Skill/Competencies: Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively.
  • Computer literate and proficient in MS Office applications (i.e. Word Excel and Power Point). Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues

(Ipoh Office)

Responsibilities :

Project Management

  • Manage and execute strategic projects as assigned
  • Act as a Project Manager
  • Ensure project deliverables are completed within the agreed time line
  • Preparation of project documentation (e.g. project paper, budget paper and etc.)
  • Ensure project cost are managed within approved budget
  • Adhere to project management discipline

Business Analyst

  • Gathering of business requirements from the business user
  • Act as the liaison party between business user and IT
  • Translate business requirement into solutions
  • Suggest best practices and process improvements where applicable
  • Document business process flows

Requirements :

  • A relevant degree in either Business Studies, Computer Science, Information Technology, Actuarial Science, or its equivalent
  • Minimum 2 years working experience in key functional areas of financial institution, preferably in General Insurance operations.
  • Experience in Project Management, Coordination and administration
  • Strong Analytical skills with ability to analyze Business processes, and documenting process maps and workflows.
  • High level of competency in MS Office applications. Experience in MS Visio and MS Project would be an advantage
  • Self-motivated and ability to work independently
  • Good verbal and written communication skills and ability to interact with all levels of personnel
  • Strong customer-centric approach and business/client engagement skills

(Head Office)

Responsibilities :

  • Responsible to support the superior in the implementation of Risk Governance through the enabling of efficient and effective ERM system by identifying, measuring, monitoring, controlling and reporting risk exposures
  • To assist superior in training staff to recognize risks in their work to foster a strong risk control and compliance culture, where necessary
  • To perform other relevant assignment as and when required by superior.
  • To carry out independent reviews of the business lines activities via risk identification, analysis and monitoring
  • To assist the assessment of risks with risk owners using Q Radar
  • To review and enhance ICAAP
  • To prepare impact analysis on Key Risks
  • To coordinate the submission of ORION reports and company benchmark to BNM
  • To assist in the reporting to the RMC-B and Management on risk-related matters, through Board, RMC, FARMCOMM, EORM-M, and MCM meetings
  • To implement product risk management
  • To ensure effective and efficient administration of day to day business operations in line with SOP across all support functions.
  • To review business plan and monitor activities to ensure it is in line with the Company’s Risk appetite and tolerance level.

Requirements :

  • Minimum a Bachelor’ Degree in Commerce, Economics, Actuarial Science, Finance, Risk Management, Mathematics, Statistics or equivalent
  • Professional qualification in Actuarial Science or Risk Management is added advantage
  • Minimum of 1 year of experience in Risk Management, Audit, Actuarial Science or Compliance
  • Strong communication skills to establish and maintain positive working relationship with management and staff
  • Ability to communicate effectively through presentations and individual discussions with managers and staff
  • Strong organizational skills to handle multiple tasks and priorities
  • Strong problem solving and analytical skills

(Head Office)

Responsibilities :

  • To work within internal and external guidelines established by the company and regulatory bodies
  • To prepare quotation within the turnaround time established by Underwriting division for risks referred by branches
  • Prepare loss ratio statistic prior to renewal of insurance programme
  • Assist the manager on general administrative matters pertaining to Underwriting
  • To have knowledge of use of self and special rating templates in respect of Fire insurance
  • To prepare monthly reports and review risks already accepted by branches for specific classes of insurance
  • To provide guidance and technical support to branches

Requirements :

  • Candidate must possess at least Bachelor Degree in any related field or any other related qualifications – Insurance, Business Administration
  • Relevant working experience in General Insurance industry
  • Goal Driven and objective oriented, highly motivated and strong teamwork among colleagues
  • Good verbal and written communication
  • Basic knowledge of non-motor products

(Head Office)

Responsibilities :

  • To review daily cash and cheque collection reconciliation
  • To coordinate with branches on matters in relation to collection matters
  • To review monthly bank reconciliations
  • To review commissions payable to intermediaries
  • To review cash flow statements
  • To monitor timely turnaround of payments
  • To monitor accuracy and timeliness of regulatory submissions in relation to receipting and payment
  • To approve MMIP claims and refund of premium

Requirements :

  • Degree in Business, Finance and Accounting or its equivalent
  • More than 7 years of working experience in related/similar functions and capacity, preferably in Financial Institutions
  • Good verbal and written communication skills with ability to interact with all levels of personnel (i.e. internal and external customers) effectively
  • Computer literate and proficient in MS Office applications (i.e. Visio, Project, Word Excel and Power Point)
  • Strong leadership capability and have people management skills
  • Goal-driven and objective-oriented, highly motivated and strong teamwork among colleagues
  • Strong time management, prioritization and organizational skills

(Head Office)

Responsibilities :

  • To generate and provide Management with relevant reports, to facilitate decision making process and reporting and monitoring of trends.
  • To be a key driver of the Pricing function
  • Performing the Pricing function, from modelling, monitoring, review etc.
  • Monthly Management Reports
  • Portfolio analysis and monitoring

Requirements :

  • Degree holder, with at least 1 year experience in Actuarial Science/Mathematics/related
  • Passed at least 3 actuarial papers
  • Effective, consistent and accurate data analysis and IT system
  • Clear direction on the needs of Local and Group requirements
  • Good working relations with other Departments (IT, UW, MBD, Finance etc)
  • Up to date on industry development, especially in terms of products and pricing
  • Adequate support to Pricing and Portfolio Management functions.

(Head Office)

Responsibilities :

    Talent Acquisition

  • Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.
  • Plan, manage and monitors the recruitment strategy and budget.
  • Prepare and post jobs to appropriate channel.
  • Source and attract candidates by using databases, social media etc
  • Manage the recruitment process and documentations.
  • Oversees the quality of delivered candidates by recruitment vendors / agency.
  • Keep up to date with developments in recruitment by reading relevant journals, going to meetings and attending relevant courses.
  • Must have in depth knowledge of the industry in which they recruit.
  • Screen candidate’s resumes and job applications and to have database to manage all received applications
  • Conduct interviews using various reliable personnel selection tools / methods to filter candidates within schedule
  • Assess applicant’s relevant knowledge, skills, behavior, experience and aptitudes.
  • Onboard new employees in order to become fully engaged and integrated.
  • Monitor and apply recruitment best practices
  • Provide analytical and well documented reports to the team and management.
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Act as ambassador to promote Liberty Insurance
  • Coordinator for internship management and campus recruitment for the organization
  • Policy keeper for recruitment Administrative Guidelines.
  • To continuously review, recommend, implement good talent/ HR practices
  • Handles college relations and oversees various sourcing and internship programs.

Talent Engagement

  • To develop new and innovative ways to engage with employees including seeking and acting on their feedback to identify the most effective methods
  • To support cultural change across the Group.
  • Create a comprehensive and sustainable employee engagement strategy
  • Leverage events to create and sustain dialogue around engagement

Requirements :

  • Degree in Business Administration or its equivalent
  • 3 years of Recruitment Experience.
  • Good knowledge and understanding of latest talent trends and best practices across the region.
  • Track record of delivering training and/or recruitment projects.
  • Ethics and integrity.
  • Team player and cooperative.
  • Meticulous and attention to details.
  • Ability to establish credibility and build relationships with all levels.
  • Good stakeholder management and influencing skills.
  • Excellent interpersonal and communication skills.
  • Computer literate, specifically in Ms. Office applications.
  • Communication & negotiation skills.
  • Strategy planning, problem solving & decision making skills.
  • Creative & out-of-the-box thinking.
  • Conflict resolution capabilities.
  • Verbal and written English.
  • Verbal and written Bahasa Malaysia.
Hotline 1 300 888 990