Global Retail Markets
We are a global business that aims to deliver best-in-class customer and agent experiences. Part of the Liberty Global Retail Markets (GRM), one of Liberty Mutual Insurance’s Strategic Business Units; Liberty Global Retail Markets is an organization that aims to win in each market by combining global scale and capabilities with local knowledge, talent, innovation and agility. Our business is comprised of five business operations: U.S. Consumer Markets, GRM East, GRM West, Business Insurance and Accident and Health. They sell property, casualty and health insurance products and services to individuals and businesses in 16 local operations; in the United States, Latin America, including Brazil, Colombia, Chile and Ecuador; Europe, including Spain, Portugal, Ireland, and Russia; and Asia-Pacific, including Thailand, Singapore, China (including Hong Kong), Vietnam, India and Malaysia.